Private Hire Vehicle Driver’s Audiobook

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About Course

TfL PHV Driver Handbook Audiobook – Essential Guide for PCO Drivers

Get the official TfL PHV Driver Handbook in audiobook format, designed for private hire drivers preparing for the PCO licence and SERU test. This easy-to-follow audio version allows you to learn on the go, making it perfect for busy drivers.

Why Choose This Audiobook?

Official Handbook in Audio Format – Covers all key TfL private hire regulations.
SERU Test & PCO Licence Preparation – Essential for passing the TfL SERU Assessment.
Learn Anytime, Anywhere – Listen while driving, working, or relaxing.
Covers Passenger Safety & Licensing Rules – Understand PCO driver responsibilities, equality laws, and road safety rules.
Perfect for Non-Native English Speakers – Improves comprehension of SERU test topics.

Who Should Buy This Audiobook?

🚖 New & Existing PCO Drivers – Essential for anyone applying for or renewing a PCO licence.
🎧 Uber, Bolt, Ola & Private Hire Drivers – Ideal for those working in London’s private hire industry.
📖 SERU Test Candidates – Helps you prepare for TfL’s mandatory assessment.

📌 Get your TfL PHV Driver Handbook Audiobook today and prepare for your PCO licence the easy way!

🔗 Buy Now on PCO SERU Website

📝 Take the SERU Mock Test to fully prepare for the SERU assessment and ace your PCO test!

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What Will You Learn?

  • By listening to the TfL PHV Driver Handbook Audiobook, you will:
  • Understand TfL’s Private Hire Regulations – Learn the rules required to operate legally as a PCO-licensed driver.
  • Prepare for the SERU Assessment – Covers all key topics needed to pass the TfL SERU Test.
  • Master Passenger Safety & Accessibility Rules – Understand how to assist passengers, including those with disabilities, following UK equality laws.
  • Learn Legal Responsibilities & Licensing Compliance – Get a clear understanding of TfL’s licensing rules, vehicle maintenance, and driver obligations.
  • Improve Knowledge of Road & Traffic Laws – Stay updated with The Highway Code and safe driving practices.
  • Enhance Customer Service Skills – Learn best practices for handling complaints, maintaining professionalism, and delivering great service.
  • 🚀 Gain the knowledge and confidence to pass your SERU test and excel as a private hire driver!

Course Content

Private Hire Vehicle Driver’s Handbook

  • Introduction
    00:00
  • Section 1: London PHV Driver Licensing
    00:00
  • Licensing requirements
    00:00
  • Private hire driver’s licence
    00:00
  • Medical conditions
    00:00
  • Change of address
    00:00
  • Convictions, cautions and arrests
    00:00
  • Revoking a driver’s private hire vehicle licence
    00:00
  • Section 2: Licensing Requirements for PHVs
    00:00
  • Licences and licence discs
    00:00
  • Insurance | Collision damage| Information about vehicles
    00:00
  • Section 3: Carrying out Private Hire Journeys
    00:00
  • Bookings
    00:00
  • Operating centres in late night venues|Airports|outside Greater London|Fares|Lost property
    00:00
  • Suspicious items and behaviour | When a booking cannot be carried out
    00:00
  • Section 4: Staying Safe
    00:00
  • Warning signs of possible aggressive behaviour|Drugs and alcohol
    00:00
  • Reducing the risk of violence in a difficult situation|If you cannot reduce the risk of violence
    00:00
  • What to do if you are attacked or assaulted
    00:00
  • CCTV cameras
    00:00
  • Section 5: Driver Behaviour|Complaints|Unacceptable behaviour
    00:00
  • Entering the back of your vehicle|Unacceptable sexual behaviour
    00:00
  • Section 6: Driving and Parking in London |Stopping and waiting
    00:00
  • Bus lanes and bus stops |Taxi ranks|Electric taxi charging points|Penalty Charge Notices (PCNs)
    00:00
  • Congestion Charging |Ultra Low Emission Zone|Red routes|
    00:00
  • Section 7: Safer Driving|Obey the law|Safe speeds|Safe manoeuvres|Concentration
    00:00
  • Use of alcohol or drugs |Prescription medicine |Following traffic laws before a journey begins |Being aware of other road users
    00:00
  • Windscreen vision
    00:00
  • Cycle safety
    00:00
  • Passenger compartment
    00:00
  • Section 8: Being Aware of Equality and Disability
    00:00
  • Equality Act 2010|Designated wheelchair accessible PHVs|Exemptions
    00:00
  • Assistance dogs | Exemptions | Complaints
    00:00
  • Section 9: Safeguarding Children and Adults at Risk
    00:00
  • Signs that a child or vulnerable person is at risk may include:
    00:00
  • Section 10: Ridesharing
    00:00

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